well done respond on the last minute request
My guest booked Rama Beach from Online as I give them reference to stay with Rama Beach. As the booking has made, i called to Rama Beach for trying to make surprise to my guest as it is their last 3 days vacation in Bali. i was talk to pak deddy from the reservation and i request him for honeymoon set up inside the guest room.yet it is last minute request, but he manage to forward the message to FO and HK team. I really appreciate of his effort, thanks to pak Mega also for checking the room if the room ready or not. The result,my guest was so happy as this is out of their expectation. THANK YOU RAMA BEACH RESORT.